Shipping Guide

Parcel Size & Weight Guide

Everything you need to know about packaging, size limits, and weight rules before shipping with UrgentGo across Zimbabwe.

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70 kgMax Single Item
150 cmMax Length
5 TiersSize Categories
All ZimbabweNationwide Coverage
Document / Envelope

Document / Envelope

Max Weight

0.5 kg

Dimensions

Up to 35 × 25 cm

Common Examples

LettersContractsCertificatesInvoicesPassports

Use a padded envelope for extra protection. Documents must be sealed in a waterproof envelope.

Small Parcel

Small Parcel

Max Weight

Up to 5 kg

Dimensions

Up to 40 × 30 × 20 cm

Common Examples

BooksShoesSmall electronicsClothingCosmetics

Wrap fragile items in bubble wrap. Leave at least 5 cm of padding on all sides inside the box.

Medium Parcel

Medium Parcel

Max Weight

5 – 15 kg

Dimensions

Up to 60 × 50 × 40 cm

Common Examples

AppliancesMultiple clothing itemsKitchenwareToolsToys

Use double-walled boxes for heavier items. Seal all edges with strong packing tape.

Large Parcel

Large Parcel

Max Weight

15 – 30 kg

Dimensions

Up to 100 × 80 × 60 cm

Common Examples

Furniture partsLarge appliancesBulk clothingEquipmentBicycle parts

Reinforce corners with extra tape. Clearly label FRAGILE if contents are breakable.

Freight / Oversized

Freight / Oversized

Max Weight

30 kg +

Dimensions

Over 100 cm on any side

Common Examples

MachineryPalletsBuilding materialsVehicles partsIndustrial goods

Contact us for a custom freight quote. Palletised shipments are recommended for items over 50 kg.

Packaging & Weight Tips

Follow these guidelines to avoid delays, extra charges, or damage to your shipment.

Weigh Before You Book

Always weigh your parcel before booking. Incorrect weight declarations may result in additional charges.

Measure All Dimensions

Measure length × width × height in centimetres. The longest side determines the size category.

Volumetric Weight

For large, light parcels we apply volumetric weight: (L × W × H) ÷ 5000. The higher of actual vs volumetric weight is charged.

Packaging Matters

Proper packaging protects your goods and ensures accurate weight. Loose or poorly packed items may be refused.

Important

Items We Cannot Ship

Certain items are prohibited for safety, legal, and regulatory reasons. Attempting to ship these may result in parcel seizure and legal action.

  • Explosives & flammable liquids
  • Illegal drugs & narcotics
  • Live animals
  • Perishable food (without prior arrangement)
  • Cash & negotiable instruments
  • Hazardous chemicals
View Full Prohibited Items List
Parcel inspection at UrgentGo Zimbabwe

Ready to Ship?

Now that you know your parcel size and weight, get an instant quote and book your pickup across Zimbabwe.